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In Their Own Words

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Unsolicited comments from former patients and their families

 

Names and personal details have been changed to protect client confidentiality. 

Families have given permission for the use of their statements.

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"Dear Dr. Jensen - â€‹

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"It's been 3 years since our daughter started seeing you.  Prior to working with you, we have taken A to numerous professionals on the account of the unique challenge of having a private [chronic ] medical [bowel and bladder condition.]  Even the highly regarded therapists were not able to make our daughter comfortable to work on issues directly affecting her personal, family, social, and academic life. 

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'That was all until we met you.  You had the patience, understanding, and expertise to foster strength in the face of adversity.  Understanding support in the face of shame, and self-loathing, and courage in the place of fear and isolation.

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"Additionally, we hit a few crisis situations after publicly embarrassing instances relating to bowel and bladder management.  The only thing that got us thru [sic] was you - Dr. Jensen.  You have accommodated us on short notice when needed, and extended your working hours on our behalf.  We believe the reason for this was not just because you are an excellent clinician, rather you personally care about your clients.  That care is felt by each one of us.

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"A will be going to school [out of state], and one of her main concerns were 'will I be able to see Dr. Jensen?'

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"We want to express our deepest gratitude and appreciation.

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"Thank you for A's self-esteem.  Thank you for her happiness.

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"Thank you for her ability to make friends.

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"Thank you for her ability to be successful in school.

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"Thank you for giving her the ability to have a positive future.

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"Thank you for [the] ability to actualize her potential.

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"Thank you for giving us our daughter back!!"

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- Parents of 17-year-old A

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Image by Ethan Hoover

"I could never thank you enough for all you've done for S, R and myself.  You are a masterful psychologist and such a delightful person. You are one of a kind and I'm so thankful we were able to work with you.  It has been a complete pleasure... you have made such a difference in our lives."

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"Thank you so much for everything you have done for S.  You were our light at the end of a dark tunnel."

- Mother and Father to 16-year-old S, respectively 

Pink Lemon

"Thank you so much Dr. Jensen.  You've helped me so much these last few years.  I hope you know how thankful we are for of your help.  I'm stronger and more independent because of you.  I wouldn't have been able to do any of this without you.  So much has changed since the first time we met and I'm so happy that you were a part of it.  I'm going to miss you."

- 16-year-old S

Image by Markus Spiske

"My son JM has been a patient of Dr. Merritt Jensen for about 2 years.  At the age of 5 he was still wetting himself during the day as well as night. I had seen another therapist from another health system for about 6 months and I felt she never knew my son at all.  From the first time I saw Dr. Jensen I felt she was amazing and caring and knew [my son.]  She talked to him, on his level, and helped me out tremendously with knowing how to deal with JM and what to expect and resources for me to understand him and what was going on with him.  I was so frustrated, having raised four daughters and not having any issues like this with them.  I was lost.  Totally lost.  JM would come home from his appointments and things she said to him about his tricky bladder and 'JM in Charge' would come out of his mouth.  For a child with ADHD and who has a hard time sitting still for 2 minutes, she was able to get through to him.  As of now he has been dry for about 6 weeks during the day...this has been a miracle for me.  I know there might be a slip here and there but I know that's ok.  Dr. Jensen has taught me that...I don't know where I would be without her help with JM and her guidance for me.

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"... Dr. Jensen has been a life changer.  For me she has been a life changer.  She knows my son, she gets him, and really how many Doctors can you say that about.  I know there is only one I can say that about and it's Dr. Jensen.  I truly feel bad for any parent that is struggling with a child with wetting issues and might have additional issues like ADHD and not being able to have Dr. Jensen to help and guide them through this...what a valuable asset she is to her patients as well as their parents."

- Six-year-old JM's Mother

Skater

"...she is the only one that got through to A.  She actually cares about his behavior, no one that he saw ever showed this much care!! She listens to him and this is teamwork!

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'She got him out of his moods because I couldn't get through to him and he actually opened up to Dr. Jensen.  She is the BEST!!"

- Mother to 14-year-old A

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